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FREQUENTLY ASKED QUESTIONS - QUICK LIST


  • Is there a charge for paying online?
  • Once I pay online, will I have to pay this way every month?
  • How secure is my personal information?
  • How can I confirm if my payment has been withdrawn from my financial institution account?




    Question: Is there a charge for paying online?
    Is there a charge for paying online?

    Solution: No, this service is provided at no cost to you.

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    Question: Once I pay online, will I have to pay this way every month?
    Once I pay online, will I have to pay this way every month?

    Solution: No. This service is available for your convenience. If you pay online this month, you can send a check next month. There are never any automatic payments, so you remain in control. You decide the amount and date the payment is deducted from your account.
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    Question: How secure is my personal information?
    How secure is my personal information?

    Solution: We use the most up-to-date encryption technology to ensure your account information is not available to outside sources. Also, we will never provide unauthorized third parties with information regarding how, when, or the amount you pay.
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    Question: How can I confirm if my payment has been withdrawn from my financial institution account?
    How can I confirm if my payment has been withdrawn from my financial institution account?

    Solution: Normally your payment will be withdrawn 1-2 business days following the Payment Date you have selected. To be sure, you can contact your financial institution or verify the withdrawal on your financial institution account statement.
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